Auxilium Management Service - References

Complaint Management

Auxilium Management Service developed complaint management procedures for a corporate client with multiple businesses nation-wide. These are being incorporated as a core element in this client´s relationship management routines. Modules include

  • Fostering complaints/feedback from customers
  • Documenting and handling complaints
  • Evaluating and resolving complaints

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Positive management of enterprises

(Dr. Frank Herdmann)

A new ISO Standard is under development to facilitate the integration of addressing Risks and Opportunities into the Integrated Management System of your organisation!

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