Auxilium Management Service - References

Complaint Management

Auxilium Management Service developed complaint management procedures for a corporate client with multiple businesses nation-wide. These are being incorporated as a core element in this client´s relationship management routines. Modules include

  • Fostering complaints/feedback from customers
  • Documenting and handling complaints
  • Evaluating and resolving complaints

VIDEOS

Occupational Health and Safety Management and Risk

(Dr. Frank Herdmann & Leanie Du Toit)

Health and safety in the workplace are the number one concern of most businesses, yet deaths and injuries still occur, and the costs to business and economics is significant. ISO 45001, Occupational health and safety management systems – Requirements with guidance for use, provides a framework to increase safety, reduce workplace risks and enhance health and well-being at work.

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