Auxilium Management Service - References

Complaint Management

Auxilium Management Service developed complaint management procedures for a corporate client with multiple businesses nation-wide. These are being incorporated as a core element in this client´s relationship management routines. Modules include

  • Fostering complaints/feedback from customers
  • Documenting and handling complaints
  • Evaluating and resolving complaints

VIDEOS

Information Security Management and Addressing Risks and Opportunities

(Dr. Frank Herdmann & Dr. Andreas Wolf)

Information Security Management (ISM) is one of the more pressing issues in modern business life. One should approach the issue systematically, to guarantee the confidentiality, integrity and availability of information.

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