The IMS – A Pratical Guide and Addressing Risks and Opportunities
(Dr. Frank Herdmann & Dr. Szusanne Van Hove)
The IUMSS (Intgrated Use of Management System Standards) handbook has been reviewed and refined to become a practical guide.
Quality Management and Addressing Risks and Opportunities
(Dr. Frank Herdmann & Sam Somerville)
A quality management system helps organisations to consistently provide products and services that meet requirements and support customer satisfaction. ISO 9001 is the international standard that sets out requirements for a quality management system. It is one of ISO’s most widely used standards.
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