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VIDEOS

Quality Management and Addressing Risks and Opportunities

(Dr. Frank Herdmann & Sam Somerville)

A quality management system helps organisations to consistently provide products and services that meet requirements and support customer satisfaction. ISO 9001 is the international standard that sets out requirements for a quality management system. It is one of ISO’s most widely used standards.

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Gluckweg 10  |  12247 Berlin
fon+49 30 - 771 90 321
fax+49 30 - 771 90 322
cell+49 172 - 301 91 24
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